”Quick response and good dialogue with both Granite staff and the assigned local recovery person.
Anonymous
”Quick, excellent and efficient service.
Anonymous
”Ease of access and fantastic service, I would highly recommended. I have used this service twice so far and it's been exceptional value and service every time.
Anonymous
”Quick answer on phone to report my breakdown then good service by the recovery operator who completed the job.
Anonymous
”The staff couldnt be more helpful and the whole process when car broke was painless and swift.
Anonymous
”Good value and very good service.
Anonymous
”Very quick to come out to my breakdown especially as I had my 1yearold grandson with me. Got the car back to the house no problems.
Anonymous
”Fast breakdown recovery and assisted to the garage of my choice. The driver made sure I got home safely at it was late at night. Big thank you.
Anonymous
”When you break down miles from home you feel helpless and it is always at a bad time. It was my first time ever using Granite and I was back on the road in an hour - ended up being a simple flat battery but the recovery vehicle used a jumper pack and all was sorted.
Anonymous
”I would recommend Granite Breakdown because they are reliable ,good communication and competitive prices.
Anonymous
”Cost effective and efficient.
Anonymous
”One easy phone call to your efficient telephonist had my query answered and a tow truck on its way to assist me. An excellent service.
Anonymous
”Very helpful and great customer service!
Anonymous
”Great service during my first time using Granite Breakdown. From the first call to job sorted was less than 3 hours. Couldn't have been more helpful.
Anonymous
”We have had the pleasure of having to use our cover twice now and been advising other family members to take it out.
Anonymous
”Cannot speak highly enough about the staff, never hesitate to contact them.
Anonymous
”As it was our first time calling Granite Services we were apprehensive but we shouldn't have worried. Quick, efficient service.
Anonymous
”The level of support is second to none, truly incredible value for the money, thank you! You've got me out of a hole more than once!
Anonymous
”Thank you very much for such a great customer service and quick response, I'm glad I decided to switch to a local business.
Anonymous
”Excellent service and friendly staff.
Anonymous
”All Ireland cover for £30 is a bargain and everyone should have it.
Anonymous
”Great price & customer service. First class from a local company. Michelle & Marie provided a very high level of customer service. Thank you so much.
Anonymous
”Highly recommend. Quick response, friendly service and I felt treated like a real human being.
Anonymous
”Really reasonable cost. The service is really efficient and Paul the mechanic was really friendly and helpful.
Anonymous
”The service offered is exactly as described when sold and totally problem free, efficient and professional when you require to seek assistance under this cover. all for an incredible price. I have already recommended Granite Breakdown to Family.
Anonymous
”Responsiveness and client focused.
Anonymous
”Very efficient service and pleasant phone manner.
Anonymous
”Great customer service, value for money.
Anonymous
”Very efficient. The recovery of my vehicle was done very professionally and the staff dealing with the calls and organising the recovery were very helpful and friendly.
Anonymous
”Just recently used the Granite Breakdown service. Prompt service and follow up calls made. Would highly recommend this excellent service.
Anonymous
”They are always very helpful and the response time is very quick, usually sorted within the hour.
Anonymous
”The staff and especially Lucy, have been absolutely amazing.
Anonymous
”Very helpful, calm, pleasant adviser. Patient and reassuring service. A follow up call to check that help had been given was very much appreciated.
Anonymous
”Very helpful and understanding. Unbelievable value for money. Great service.
Anonymous
”Very helpful and understanding. Unbelievable value for money. Great service.
Anonymous
”Quick response. Mechanic was great. Thanks!
Anonymous
”The policy got us back on the road quickly and safely in under an hour late on a Saturday afternoon.
Anonymous
”The friendly and personal service is outstanding. I've been dealing with a lady called Lucy and she has been amazing at handling my sons requirements following a motorcycle accident. I would highly recommend.
Anonymous
”Polite staff, no waiting around for an answer and got breakdown recovery out in a reasonable time.
Anonymous
”I’ve had nothing but first class service from Granite Breakdown over the years.
Anonymous
”Great company to deal with excellent staff.
Anonymous
”The service was fast and efficient.
Anonymous
”Great, fast and hassle free service. Highly recommended indeed.
Anonymous
”Guaranteed excellent customer service and support.
Anonymous
”Quick to answer the phone, very friendly & understanding.
Anonymous
”I spoke to a number of people on the phone and every one of them was so lovely and helpful.
Anonymous
”My Mum is 78 and her car would not start. The girl we dealt with was amazing. Help arrived so quickly, got it sorted and the girl even called her back to see if everything was ok. Will be renewing again for this year.
Anonymous
”Extremely quick response & a more personal service than I’ve ever had from the well-known National companies. Absolutely delighted with the service, can’t recommend them highly enough.
Anonymous
”I was with AA for 20+ years but am more impressed with the service.
Anonymous
”Friendly local service. This was my first time using this service and it was very quick and great to get a follow-up phone call to make sure everything was sorted ok.
Anonymous
”I most definitely would recommend Granite Breakdown, they are very quick and efficient at getting your vehicle to wherever you have to be thanks for the quick response.
Anonymous
”I have recommended Granite to friends and family because of the amazing value of £30 for the year, and this covers the island of Ireland. All other companies charge extra to cover breakdowns in the Republic of Ireland. As I live right on the border. I've only had to call Granite once when my car was broken down at home. The staff member (Elaine) was very professional and courteous.
Anonymous
”Very prompt service and Kieron who came to our aid was so pleasant and chatty! Very impressed that Louise from CRASH/ Granite Breakdown as she rang us in the evening to find out if we had got sorted out. Couldn't get better service.
Anonymous
”Would recommend due to fast response to call and friendly and prompt help in getting tow truck. Plus Louise called back to check that tow truck had arrived. Good customer service.
S. Kelly
”Local service with competent helpful staff.
E. Flynn
”Friendly and excellent service.
S. Hawkins
”I would recommend Granite Breakdown as they are very efficient and quick to respond in an emergency. So far so good and very pleased with the service.
F. Seddiki
”The response was very quick from the time of the phone call to having the van picked up. The guy from H&H recovery was very helpful and was able to take the van to a workshop and have it repaired within a few hours was picked up around 2.30 pm and back on the road for 7pm witch meant no loss of work or earnings.
P. Murphy
”Great service. Aimee was very helpful and polite.
M. Dobbins
”Quick and reliable.
J. Nutt
”Been with CRASH Services Granite Breakdown before and the service has always been excellent.
G. Quinn
”Very speedy service and very accommodating. Very helpful.
C. O'Hagan
”I would recommend the breakdown cover for the whole of Ireland ,and it is great for me, as I go fishing in the south quite regularly! Great response on the phone the other day, and the young lady who answered my call, Anna, was very helpful and polite.
H. Murphy
”Excellent value for money and peace of mind knowing there one phone call away.
R. SInclair
”Quick response both on the phone and by the recovery van especially as I phoned at about 3:30 am. Great service all-round, much appreciated. Just sorry I had no money to tip the recovery man . Well worth the £30 a year ,I have this on two cars. The fact that you cover the Republic of Ireland and Northern Ireland was a major selling point to me. Great work thank you.
M.M
”Speedy, appropriately 35 minutes after the initial call your breakdown lorry was there. Very impressed, and reassuring to know IF this happens again I can rely on you... Great job.
A.ON
”The customer service is excellent they are very helpful and make me feel valued as a customer also very quick response to a breakdown I was waiting for only 35 minutes on a recovery service.
N.M
”Really friendly service from the first call to the recovery driver, great value for the yearly fee. Realistic time frames, speedy recovery, knowledgeable recovery driver (Paul) local people.
R.G
”I would highly recommend the staff on the phone, very helpful and followed up.
D. O'Doherty
”I would recommend as nothing seemed like too much hassle. Very friendly and efficient service by Mairead and Alan.
A. Rodgers
”Good response when phoned and recover agent arrived on time and was helpful when he arrived.
A. Abbott
”I want to support local companies. I have Granite to be very prompt and professional, on the couple of occasions that I have used them. They are very competitive with price.
Anonymous
”Very friendly and quick response. As a Driving Instructor on the road all day, knowing I have Breakdown Response so Quickly is a great Peace of Mind. I do recommend your services to my pupils. Many Thanks.
Anonymous
”The cover is very competitively priced and the service feels friendly and personal. I like that you can deal with the same person on the phone and they follow up to make sure you are satisfied. The recovery service was very quick to get in touch and he was very pleasant and helpful. Excellent service.
Anonymous
”Very smooth process when having to use the recovery service. Kept up to date by informative, helpful staff. I was impressed with the service.
Anonymous
”When we had reason to call for a breakdown the assistant was excellent at taking all details and getting back to update myself on how long before a service agent would arrive etc.
Anonymous
”Friendly, professional local service.
Anonymous
”Very efficient, kept me up to date with recovery agent throughout.
Anonymous
”Great value for money, quick recovery and helpful customer service.
A. Skyes
”The price is great and its peace of mind should the car die.
Anonymous
”Very professional service, great staff communication with myself and recovery man was very friendly and helpful.
Anonymous
”I have used Granite for about 7 or 8 years. The service is terrific. Excellent customer care - the best I have come across in any service industry in recent years - I don't give away compliments easily. Well done and keep it up - 11 out of 10. It’s rare to find true customer care experiences of this quality nowadays.
Anonymous
”Friendly Service.
Anonymous
”Peace of mind where I broke down was pretty dangerous, but I was lifted with the car within 30 minutes.
D Kennedy
”My experience of the service has been efficient, friendly and reliable. Recovery arrived quickly, dealt with the problem and I received a call later that evening to make sure I was alright.
Anonymous
”It can be stressful dealing with on the spot car trouble. I have always found the staff very helpful which helps relieve the stress. Thank you.
Anonymous
”Staff on phone very pleasant and helpful especially Suzanne, and prompt and professional service. Brilliant value for money.
Anonymous
”A fantastic service wouldn't be without it.
Anonymous
”Got a puncture on the way to work this morning and I was back on the road within 20 minutes of phoning. Thank you for a great service-extremely efficient!
K Moore
”I recently availed of Granite Breakdown when I required their assistance after I discovered I had a flat battery on my own vehicle. I was under time pressure to get to the airport to catch a flight but it only took one call to Granite Breakdown and they arrived very promptly. After getting my vehicle re-started I was able to get on my way and get to the airport on time. Such a fantastic & efficient service!!
A Poland
”My daughter's car broke down in Belfast today and the service provided by Granite Breakdown was excellent. They sorted out for her car to be towed home to Lurgan the whole process was so smooth. First class service from Conor on the phone to the tow truck driver Chris. Highly recommend membership of Granite Breakdown.
S Neeson
”I got a flat tyre after work, phoned up and it was changed and I was back on the road in less than an hour, very quick and great service.
H Robinson
”My VW Touran broke a drive shaft at a busy intersection in Larne town. I phoned Granite Breakdown immediately and a very efficient lady in your office had my car recovery underway in a few minutes. No fuss, I got clear concise information. The recovery truck was with me 45 minutes later. My car was loaded in 5 minutes and 10 minutes later it was deposited at my local garage for repair. Now that's what I call Fantastic Service. I would defiantly recommend your company to anyone requiring your Recovery Services. PS. I also took out a policy for my Granddaughter for her first car.
W Kernohan
”I returned to my car at Dublin airport on New Year’s Eve to discover my engine coolant tank had cracked. I wasn’t able to drive my car home for fear of the engine overheating. A quick call to the friendly & professional staff at Granite Breakdown dealt with everything! A recovery truck rescued both my car & myself, dropping us both to my local garage in Tyrone. I was pleasantly surprised at how easy & efficient the service was, particularly during the holiday season. I would highly recommend this service!
U O'Neill
