We are proud to help our customers, below are a few examples of the fantastic feedback we received recently.
”Been with CRASH Services Granite Breakdown before and the service has always been excellentG. Quinn Aug 2021
”Very speedy service and very accommodating. Very helpful.C. O'Hagan Aug 2021
”I would recommend the breakdown cover for the whole of Ireland ,and it is great for me, as I go fishing in the south quite regularly! Great response on the phone the other day, and the young lady who answered my call, Anna, was very helpful and polite.H. Murphy Aug 2021
”Excellent value for money and peace of mind knowing there one phone call awayR. SInclair July 2021
”Quick response both on the phone and by the recovery van especially as I phoned at about 3:30 am. Great service all-round, much appreciated. Just sorry I had no money to tip the recovery man . Well worth the £30 a year ,I have this on two cars. The fact that you cover the Republic of Ireland and Northern Ireland was a major selling point to me. Great work thank you.M.M - July 2021
”Speedy, appropriately 35 minutes after the initial call your breakdown lorry was there. Very impressed, and reassuring to know IF this happens again I can rely on you... Great job.A.ON - July 2021
”The customer service is excellent they are very helpful and make me feel valued as a customer also very quick response to a breakdown I was waiting for only 35 minutes on a recovery service.N.M - July 2021
”Really friendly service from the first call to the recovery driver, great value for the yearly fee. Realistic time frames, speedy recovery, knowledgeable recovery driver (Paul) local people.R.G - July 2021
”I would highly recommend the staff on the phone, very helpful and followed up.D. O'Doherty June 2021
”I would recommend as nothing seemed like too much hassle. Very friendly and efficient service by Mairead and AlanA. Rodgers June 2021
”Good response when phoned and recover agent arrived on time and was helpful when he arrivedA. Abbott June 2021
”I want to support local companies. I have Granite to be very prompt and professional, on the couple of occasions that I have used them. They are very competitive with priceAnonymous - June 2021
”Very friendly and quick response. As a Driving Instructor on the road all day, knowing I have Breakdown Response so Quickly is a great Peace of Mind. I do recommend your services to my pupils. Many ThanksAnonymous - May 2021
”The cover is very competitively priced and the service feels friendly and personal. I like that you can deal with the same person on the phone and they follow up to make sure you are satisfied.
The recovery service was very quick to get in touch and he was very pleasant and helpful. Excellent service.Anonymous - May 2021
”Very smooth process when having to use the recovery service. Kept up to date by informative, helpful staff. I was impressed with the service.Anonymous - May 2021
”When we had reason to call for a breakdown the assistant was excellent at taking all details and getting back to update myself on how long before a service agent would arrive etc.Anonymous - May 2021
”Friendly, professional local service.Anonymous - May 2021
”Very efficient, kept me up to date with recovery agent throughout.Anonymous - May 2021
”Great value for money, quick recovery and helpful customer service.A. Skyes
”The price is great and its peace of mind should the car die.Anonymous
”Very professional service, great staff communication with myself and recovery man was very friendly and helpful.Anonymous
”I have used Granite for about 7 or 8 years. The service is terrific. Excellent customer care - the best I have come across in any service industry in recent years - I don't give away compliments easily. Well done and keep it up - 11 out of 10. It’s rare to find true customer care experiences of this quality nowadays.Anonymous
”Peace of mind where I broke down was pretty dangerous, but I was lifted with the car within 30 minutes.D Kennedy
”My experience of the service has been efficient, friendly and reliable. Recovery arrived quickly, dealt with the problem and I received a call later that evening to make sure I was alright.Anonymous
”It can be stressful dealing with on the spot car trouble. I have always found the staff very helpful which helps relieve the stress. Thank you.Anonymous
”Staff on phone very pleasant and helpful especially Suzanne, and prompt and professional service. Brilliant value for money.Anonymous
”A fantastic service wouldn't be without it.Anonymous
”Got a puncture on the way to work this morning and I was back on the road within 20 minutes of phoning. Thank you for a great service-extremely efficient!K Moore
”I recently availed of Granite Breakdown when I required their assistance after I discovered I had a flat battery on my own vehicle. I was under time pressure to get to the airport to catch a flight but it only took one call to Granite Breakdown and they arrived very promptly. After getting my vehicle re-started I was able to get on my way and get to the airport on time. Such a fantastic & efficient service!!A Poland
”My daughter's car broke down in Belfast today and the service provided by Granite Breakdown was excellent. They sorted out for her car to be towed home to Lurgan the whole process was so smooth. First class service from Conor on the phone to the tow truck driver Chris. Highly recommend membership of Granite Breakdown.S Neeson
”I got a flat tyre after work, phoned up and it was changed and I was back on the road in less than an hour, very quick and great service.H Robinson
”My VW Touran broke a drive shaft at a busy intersection in Larne town. I phoned Granite Breakdown immediately and a very efficient lady in your office had my car recovery underway in a few minutes. No fuss, I got clear concise information. The recovery truck was with me 45 minutes later. My car was loaded in 5 minutes and 10 minutes later it was deposited at my local garage for repair.W Kernohan
Now that's what I call Fantastic Service.
I would defiantly recommend your company to anyone requiring your Recovery Services.
PS. I also took out a policy for my Granddaughter for her first car.
”I returned to my car at Dublin airport on New Year’s Eve to discover my engine coolant tank had cracked. I wasn’t able to drive my car home for fear of the engine overheating. A quick call to the friendly & professional staff at Granite Breakdown dealt with everything! A recovery truck rescued both my car & myself, dropping us both to my local garage in Tyrone. I was pleasantly surprised at how easy & efficient the service was, particularly during the holiday season. I would highly recommend this service!U O'Neill